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Effective Date: January 1, 2021

This Privacy Policy explains how iCarCover collects, uses, and protects your information when you use our website. We are committed to safeguarding your privacy and using your data only as described here. If you provide personal information while using our site, rest assured it will be handled in accordance with this policy.

We may update this policy occasionally, so please check back regularly to stay informed. Your use of our site also means you agree to our Terms & Conditions.

 

What We Collect

When you visit our website, we automatically collect certain technical information such as your browser type, IP address, time zone, and cookies installed on your device. We also track which pages and products you view, and how you interact with our site.

When you make a purchase, we collect personal details including your name, billing and shipping addresses, email, and phone number. This data helps us fulfill your orders and provide you with a smooth shopping experience.

• In the past 12 months, the categories of information collected include:
  • Contact details (name, address, email, phone)
  • Online identifiers (username, IP address)
  • Usage data (pages visited, search terms, interactions)
• We collect data:
  • Directly from you when you transact or communicate with us
  • Automatically from your website activity

 

How We Use Your Information

Your data is used to:

• Process and fulfill your orders, including payment and shipping
• Communicate with you about your order and our products
• Improve and personalize your website experience
• Detect and prevent fraud or unauthorized activity
• Analyze and measure marketing and advertising effectiveness
• Comply with legal requirements and protect our rights

We may engage trusted third-party service providers to assist with these activities.

 

Your Rights

By using our site, you consent to the collection and use of your information as described. You can withdraw consent or update your information at any time by contacting us at cs@icarcover.com with “Privacy Compliance” in the subject line, or by mail at:
iCarCover
13426 Rosecrans Ave. STE. A
Norwalk, CA 90650
Attention: Privacy Compliance

• California Residents: Under the California Consumer Privacy Act (CCPA), you have rights to access, request deletion, and opt-out of sale of your personal information. You may submit up to two requests per year. We will respond within 45 days. For these requests, please email info@icarcover.com with “Privacy Rights” as the subject.
• European Residents: You have rights to access, correct, or delete your personal information under GDPR. To exercise these rights, contact us as above. You may also lodge a complaint with your local data protection authority.

 

Data Retention & Transfers

We store and process your data securely, which may involve transferring it outside your country, including to the United States. We take reasonable steps to protect your data at all times.

 

Cookies & Tracking

We and our partners use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver targeted advertising. Types of cookies include:

• Essential cookies: Enable core website functions
• Analytics cookies: Help us understand how you use our site (e.g., Google Analytics)
• Advertising cookies: Deliver relevant ads based on your browsing behavior

You can manage or disable cookies through your browser settings, but this may affect site functionality. 

 

Thrird-Party Services

Our store uses Magento 2 and other trusted service providers for e-commerce and payment processing. Your payment data is encrypted and handled securely according to PCI-DSS standards.

We are not responsible for the privacy practices of other websites linked from our site. Please review their policies separately.

 

Disclosure of Your Information

We do not sell or rent your personal data. We may share your information only:

• To comply with legal obligations or investigations
• To protect our rights or safety
• With your consent
• To service providers assisting us (e.g., shipping carriers, payment processors)
• In case of business transfer (sale or merger)

 

Data Security

We use industry-standard security measures including SSL and AES-256 encryption to protect your data. However, no internet transmission is 100% secure. We cannot guarantee absolute security and are not liable for unauthorized access beyond our control.

If we suspect a data breach, we will notify you promptly via email or your preferred contact method.

 

Do Not Track

We do not currently respond to browser “Do Not Track” signals. However, our marketing partners may honor opt-out preferences via NAI and DAA.

 

Age of Consent

Our site is not intended for children under 16. By using our site, you confirm you are of legal age or have parental consent.

 

Changes to This Policy

We may update this Privacy Policy at any time. Updates take effect immediately upon posting. Significant changes will be clearly announced on our site.

 

Governing Law

This Policy is governed by the laws of the State of California, without regard to conflict of law principles.

 

Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:
cs@icarcover.com